Accessibility Statement

Our commitment to making our website accessible to everyone.

Artisan Home & Design is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continuously working to improve the accessibility of our website to ensure we provide equal access to all users.

Our Commitment to Accessibility

We are dedicated to meeting the needs of individuals with disabilities and strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline four main principles that state that websites should be:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of the user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

Measures to Support Accessibility

Artisan Home & Design takes the following measures to ensure accessibility of our website:

  • Including accessibility throughout our internal policies.
  • Providing accessibility training for our content editors and developers.
  • Using clear and simple language.
  • Employing technologies that are compatible with assistive technologies.
  • Regularly evaluating our website's accessibility using both automated and manual testing methods.

Conformance Status

The Artisan Home & Design website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Areas for Improvement

We are aware of some areas on our website where we could improve accessibility. We are actively working to address these issues, which include:

  • Ensuring sufficient color contrast for all text.
  • Providing text alternatives for all non-text content.
  • Improving keyboard navigation throughout the site.
  • Adding ARIA attributes where necessary to enhance assistive technology support.
  • Refining the structure of headings and page content to improve navigation for screen reader users.

Technical Specifications

Accessibility of Artisan Home & Design relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • ARIA

Feedback

We welcome your feedback on the accessibility of Artisan Home & Design. Please let us know if you encounter accessibility barriers on our website.

You can contact us through:

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response, you can file a formal complaint with our Accessibility Officer, Amelia Stone, at amelia.stone@deckbuildingengine.com. We are committed to addressing all complaints thoroughly and promptly.

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage you to contact the third-party provider directly if you encounter accessibility issues with their content.

Browser Compatibility

Our website is designed to be compatible with the latest versions of major web browsers, including Chrome, Firefox, Safari, and Edge. We recommend using the most up-to-date version of your browser for the best experience.

Assistive Technologies

We have tested our website with several assistive technologies, including:

  • JAWS
  • NVDA
  • VoiceOver

We are committed to ensuring that our website works effectively with these and other assistive technologies.

Future Enhancements

We are committed to continually improving the accessibility of our website. In the future, we plan to:

  • Conduct regular accessibility audits.
  • Implement automated accessibility testing tools.
  • Provide ongoing accessibility training for our staff.
  • Engage with disability organizations to gather feedback and improve our accessibility efforts.
  • Explore and implement new accessibility features and technologies as they become available.

Alternative Formats

If you need information from our website in an alternative format, such as large print or braille, please contact us at accessibility@deckbuildingengine.com or (613) 248-9107. We will do our best to provide the information in a format that meets your needs.

This Accessibility Statement

This statement was last updated on October 26, 2026.